Thank you for shopping with JwpeiSell. This Shipping Policy explains how we process and deliver orders.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders are not normally processed or shipped on weekends or U.S. federal holidays.
During periods of high order volume, holidays, promotions, or unforeseen circumstances, processing may take longer.
Shipping Time
Estimated delivery times generally range from 5–12 business days after the order has been processed and shipped.
Delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on the destination, carrier operations, weather, holidays, customs procedures, and other circumstances outside our control.
Shipping Confirmation
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when available.
Tracking information may take some time to become active after the carrier receives and scans the package.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply if reshipment is requested.
Please contact us as soon as possible if you notice an error in your shipping address.
Delayed or Lost Packages
If your package appears to be delayed, please first check the tracking information provided by the carrier.
If the tracking information indicates that a package has been delivered but you cannot locate it, please check with household members, neighbors, building management, or the carrier.
You may also contact us at kxaqqrqteb@iubridge.com for assistance.
While we will make reasonable efforts to assist with shipping issues, carrier investigations and claims may be required for packages that are lost or marked as delivered.
Incorrect or Damaged Deliveries
If you receive an incorrect or visibly damaged package, please contact us as soon as possible.
We may request photos of the package, shipping label, and product so that we can investigate the issue and determine an appropriate solution.
Shipping Restrictions
We currently primarily serve customers within the United States.
Certain locations, products, or circumstances may be subject to shipping restrictions. If we are unable to ship an order to your selected address, we will contact you regarding the available options.
Contact Us
If you have questions regarding shipping or your order, please contact:
JwpeiSell Customer Service
Email: kxaqqrqteb@iubridge.com
Mailing Address:
6413 Kendall Street
Arvada, CO 80003
United States